Frequently Asked Questions

Operum is a multi-agent, multi-platform desktop application that orchestrates 6 specialized AI agents to automate development, marketing, and community workflows. Available on macOS, Windows, and Linux.

Operum currently runs on your Claude Code Max subscription ($100+). You bring your own AI engine — Operum orchestrates the team. More engines (OpenAI, local LLMs, and more) are coming soon.

Yes — Operum currently requires an active Max Claude Code subscription to run agents. We're adding support for more AI models (OpenAI, local LLMs, and more) — coming soon.

Agents run locally on your machine. When processing tasks, code context is sent to Claude's API for AI processing, subject to Anthropic's privacy policy. Operum itself does not store your code on our servers.

macOS (Apple Silicon and Intel), Windows 10+, and Linux (Debian/Ubuntu, Fedora/RHEL, Arch via debtap).

No. GitHub integration is optional. You can use Operum for content, marketing, and community workflows without a repository. For code-related tasks, GitHub is recommended.

Yes. Click Start on the Agents page to activate each agent. This gives you full control over which agents are active and when.

Agents work within defined boundaries. Nothing ships without your approval unless you enable Auto-Approve. For sensitive operations, agents always ask for confirmation.

Yes. Choose the AI model and conversational style for each agent. Add custom instructions for project-specific behavior.

Yes. Start and stop individual agents as needed. All plans include access to all 6 agents.

Agents coordinate through a file-based system in your project directory. The PM receives updates from other agents, delegates work, and tracks progress — all automatically.

Yes. New users get a 14-day free trial with access to all 6 agents and 1 team. No credit card required.

Two things: an Operum subscription ($49/month Standard, $99/month Premium, $149/month Team, or custom for Organizations) and a Claude Code Max subscription ($100+/month from Anthropic). Operum orchestrates; Claude Code powers the AI. More engine options are coming soon.

Your device limit is the number of machines that can be signed in to Operum at the same time. Each tier includes: • Trial — 1 device • Standard — 2 devices • Premium — 5 devices • Team — 10 devices • Organizations — custom (more than 10) A device is separate from teams and projects: it counts machines (your laptop, desktop, work computer), not workspaces or the work inside them. You can create teams and projects up to your plan's limits no matter how many devices you use. If you need more than 10 devices, our Organizations tier is likely the best fit — contact the Operum team to discuss pricing based on your needs.

Yes. All subscriptions are month-to-month. Cancel anytime from your account settings.

After 14 days, you'll need to upgrade to Standard, Premium, or Team to continue using Operum. Your teams and settings are preserved.

Premium templates include refined prompts, advanced workflows, and best practices developed from real-world usage. Available on Premium tier and above.

Absolutely. Upgrade anytime and the difference is prorated. Downgrade takes effect at the next billing cycle. See the Subscription section below for the detailed in-app flows.

The app launches offline, but agents need internet access for AI processing.

All project data stays on your machine in your team's working directory. Operum doesn't store your code or project data on our servers.

Automatic updates with in-app notifications. Updates are cryptographically signed.

Join our Discord community (use /create-issue to file a bug directly), or open an issue on GitHub. Include your platform and version number.

If your card fails after Stripe's automatic retries, your account is suspended and a 30 calendar-day grace period starts. You can still log in, browse, and export, but you cannot run agents or make changes. We send a final notice when your account is suspended, followed by reminders on day 7, 21, 28, and 29, each naming the exact deletion date. On day 30, project data is removed from active systems. (Voluntarily cancelling your subscription follows a shorter, separate timeline — see the Subscription section.)

Yes — restart your subscription at any time during the 30 calendar-day grace period and everything comes back exactly as you left it. After day 30, the data is removed from active systems and we cannot restore it on request. The grace period is the only way to get your projects back. (Voluntarily cancelling your subscription is different — it follows a 7-day project-archival window; see "What is the difference between canceling my subscription and deleting my account?" below.)

Your code and project files live on your own machine — they are not affected by suspension or deletion. What gets removed at day 30 is cloud-stored data: chat history, agent configurations, schedules, and integration settings. During the read-only grace period you can log into Operum, open each team, and copy out anything you want to keep before the window ends. If a team uses a Quick-start repository provisioned by Operum (rather than your own connected GitHub repo), see https://operum.ai/docs/copy-team-repo for how to export it as a ZIP or transfer it to your own GitHub account before it is deleted.

After day 30, your project data is removed from our active systems and is no longer accessible to you or to Operum's regular operations. Support cannot restore it on request. Please use the 30 calendar-day grace period if you want your projects back.

It depends on the repository type. Your connected GitHub repository stays on your own account — nothing there changes, and there is nothing you need to do. Quick-start repositories provisioned by Operum are archived read-only when the team is archived and are deleted together with the team once the recovery window closes. If you want to keep a Quick-start repository, open Settings → Managed Repository in the Operum app and either export it as a ZIP (a private download link valid for 1 hour, up to 100 MB) or transfer it to your own GitHub account. Step-by-step instructions are at https://operum.ai/docs/copy-team-repo.

Canceling your subscription keeps your account and login. You retain full access until the end of your paid period; after that, your projects are archived for a 7 calendar-day window during which re-subscribing restores everything, and they are permanently deleted only if you don't return within those 7 days. Deleting your account also starts a 7 calendar-day recovery window — sign back in and choose "Cancel deletion" to revert — but at the end of it your entire account and all its data are permanently removed. Cancel if you might come back; delete only if you are certain. (Separately, if a payment fails, your account is suspended for a 30 calendar-day non-payment grace period — see the Security & Data section.)

You can delete a team at any time from Settings → Danger Zone ("Move Team to Trash"), regardless of subscription status. The team then moves to Trash, where it is hidden from your team list and its data is preserved for 7 calendar days so you can change your mind. Within that window you can either Restore the team (it comes back exactly as it was) or Delete Permanently (it is removed from your account immediately). Any team still in Trash on day 7 is removed automatically.

Open Settings in the Operum app and scroll to the Billing section. You will see an Upgrade to … button for each higher tier (Standard $49/mo, Premium $99/mo, Team $149/mo). Click the tier you want — Operum opens Stripe checkout in your browser. Once you confirm payment, your new tier is active immediately and the included teams, devices, and credits update right away.

Open Settings in the Operum app and scroll to the Billing section. Click the Downgrade to … button for the lower tier you want. A pre-flight modal opens showing your current teams. If the new tier holds fewer teams than you have today, pick which teams to keep — the rest are archived and enter a 30 calendar-day recovery window (upgrading back during that window restores them). Confirm to apply the downgrade. We recommend the in-app flow over the Stripe billing portal — a portal-side downgrade proceeds immediately and auto-keeps the teams you have used most recently (archiving the rest), so you get less control over which teams stay.

If you downgrade in the Operum app, you choose which teams to keep. If you downgrade through the Stripe billing portal, the downgrade always proceeds immediately: we automatically keep the teams you have used most recently — up to your new plan's limit — and archive the rest. Archived teams enter a 30 calendar-day recovery window — upgrading back during that window restores them.