Frequently Asked Questions

Everything you need to know about Operum.

General

What is Operum?

Operum is a multi-agent, multi-platform desktop application that orchestrates 6 specialized AI agents to automate development, marketing, and community workflows. Available on macOS, Windows, and Linux.

What AI engine does Operum use?

Operum currently runs on your Claude Max subscription ($100+). You bring your own AI engine — Operum orchestrates the team. More engines (OpenAI, local LLMs, and more) are coming soon.

Do I need anything else to use Operum?

Yes — Operum currently requires an active Claude Max subscription to run agents. We're adding support for more AI models (OpenAI, local LLMs, and more) — coming soon.

What platforms does Operum support?

macOS (Apple Silicon and Intel), Windows 10+, and Linux (Debian/Ubuntu, Fedora/RHEL, Arch via debtap).

Do I need GitHub?

No. GitHub integration is optional. You can use Operum for content, marketing, and community workflows without a repository. For code-related tasks, GitHub is recommended.

Agents

Do I need to start agents manually?

Yes. Click Start on the Agents page to activate each agent. This gives you full control over which agents are active and when.

Can agents work autonomously?

Agents work within defined boundaries. Nothing ships without your approval unless you enable Auto-Approve. For sensitive operations, agents always ask for confirmation.

Can I customize agent behavior?

Yes. Choose the AI model and conversational style for each agent. Add custom instructions for project-specific behavior.

Can I use only some agents?

Yes. Start and stop individual agents as needed. All plans include all 6 agent roles.

How do agents communicate?

Agents coordinate through a file-based system in your project directory. The PM receives updates from other agents, delegates work, and tracks progress — all automatically.

Pricing

Do I need a credit card to start?

No. The 14-day trial doesn't ask for one, and neither does Free. You only enter payment details if you decide to upgrade.

What happens when my 14-day trial ends?

You move to Free automatically. Nothing is deleted and nothing stops working — your projects and history stay exactly as they are. You just go back to one feature at a time.

What counts as a "feature"?

One piece of work your team takes from start to finish — something you'd describe in a sentence, like "add password reset". Your plan sets how many can be in progress at the same time. Small documentation and copy changes don't count toward it.

What is auto-approve?

Normally you give the final go-ahead before anything ships. With auto-approve, work that passes all its checks ships on its own — so your team keeps moving while you're asleep or in meetings. You can still review everything afterwards.

What are scheduled runs?

You choose when your team works — overnight, at weekends, or a set time each day. It starts on its own and picks up where it left off.

What is Turbo mode?

Normally you tell your team what to work on next. In Turbo mode it decides for itself, looking at what's outstanding and starting the next most useful thing. It's the difference between a team that waits for instructions and one that gets on with it.

What is the mobile app?

Check on your team from your phone: what shipped, what's in progress, what needs you. It's in development now.

Why do I need my own Claude subscription?

Operum orchestrates your team of agents, but the actual work is done by Claude Code running on your own machine, under your own Claude account — so your code and conversations go directly between you and Anthropic. Your Operum plan pays for the orchestration; the AI usage sits on the Claude subscription you already have.

Is there a free trial?

Yes. New users get a 14-day free trial with full Premium access. No credit card required.

What do I need to pay for?

Two things: an Operum subscription ($49/month Standard, $99/month Premium, or custom for Organizations) and a Claude Max subscription ($100+/month from Anthropic). Operum orchestrates; Claude Code powers the AI. More engine options are coming soon.

Can I cancel anytime?

Yes. All subscriptions are month-to-month. Cancel anytime from your account settings.

Can I upgrade or downgrade?

Absolutely. Upgrade anytime and the difference is prorated. Downgrade takes effect at the next billing cycle.

Technical

Does Operum work offline?

The app launches offline, but agents need internet access for AI processing.

How are updates delivered?

Automatic updates with in-app notifications. Updates are cryptographically signed.

How do I report bugs?

Join our Discord community (use /create-issue to file a bug directly), or open an issue on GitHub. Include your platform and version number.

Security & Data

Is my code sent to the cloud?

Agents run locally on your machine and call Claude's API directly for AI processing. Your code is sent to Anthropic subject to their privacy policy. Operum itself does not store your code on our servers. Two caveats: Quick-start managed repos are created in Operum's GitHub organization (you can transfer them to your own account at any time), and agent instruction files sync to Operum servers for team collaboration.

Is my code used to train AI models?

Operum does not train on your code — our Terms of Service grant a license solely to provide the Service, with no training grant. For Anthropic's policy on your code sent to Claude's API, see their privacy policy. Operum does not configure zero-data-retention with Anthropic.

How are my credentials stored?

Credentials are stored in an AES-256-GCM encrypted file on your machine (HKDF-SHA256, mode 0600). Your OS keychain holds one master encryption key, not the credentials themselves. On Linux, the keychain is not used — encryption relies on file permissions only. Learn more at operum.ai/security#credentials.

What telemetry and error reporting do you collect?

Operum collects usage analytics via PostHog (keyed to an opaque account UUID, never email) and error reports via Sentry (desktop only). Both default ON with independent toggles at Settings → Privacy. IP addresses are captured by PostHog. The landing site uses Google Analytics 4 and Vercel Analytics. Email delivery is handled by Resend. See our privacy policy for details.

Who at Operum can see my data?

Server-stored data (account info, team metadata) has deny-all row-level security by design. Operum admins can read account data via the admin panel using service-role access, and every such read is audited. Your team knowledge base and logs are never synced to Operum servers, so they're not accessible to anyone but you.

How do I export or delete my data?

Your code and project files live on your own machine and are unaffected by any Operum account changes. Cloud-stored data (chat history, agent configurations, schedules, integration settings) can be exported by logging into the app and copying what you need from each team. For Quick-start repos provisioned by Operum, see operum.ai/docs/copy-team-repo for export or transfer options. To request account deletion, go to Settings → Account → Delete Account. You can cancel the deletion request within 7 days.

Where is my data stored?

All server-side data is stored in Supabase (PostgreSQL) hosted in the US. Your code, project files, and local git repositories stay on your own machine and are never uploaded to Operum servers.

Subscription

What happens if my subscription expires?

Operum never removes your data on its own initiative. If your payment fails or you cancel your subscription, you're transferred to the Free tier automatically. Nothing is deleted, nothing is archived, and nothing stops working—you keep full access to all your teams and data. Only you can remove your own data by requesting account deletion.

What is the difference between canceling my subscription and deleting my account?

Canceling your subscription moves you to the Free tier at the end of your paid period. You keep your account, all your teams, and all your data—nothing is removed. Deleting your account is a deletion request with a 7-day recovery window—you can sign back in and cancel the deletion request within that period. Cancel if you just want to stop paying; delete only if you want your data gone.

What happens if I delete a team myself?

You can delete a team at any time from Settings → Danger Zone ("Move Team to Trash"), regardless of subscription status. The team then moves to Trash, where it is hidden from your team list and its data is preserved for 7 calendar days so you can change your mind. Within that window you can either Restore the team (it comes back exactly as it was) or Delete Permanently (it is removed from your account immediately). Any team still in Trash on day 7 is removed automatically.

How do I upgrade my Operum subscription?

Open Settings in the Operum app and scroll to the Billing section. You will see an Upgrade to … button for each higher tier (Standard $49/mo, Premium $99/mo). Click the tier you want — Operum opens Stripe checkout in your browser. Once you confirm payment, your new tier is active immediately and the included teams, devices, and credits update right away.

How do I downgrade my Operum subscription?

Open Settings in the Operum app and scroll to the Billing section. Click Downgrade and select the lower tier you want. Confirm to apply the downgrade. Your current tier remains active until the end of your billing period, then the new tier takes effect. All your teams are kept—nothing is automatically archived or removed.

Still have questions?

Join our community or check the docs.